4 ms·
Even first party domains can be a problem if…uh…certain departments get a hold of the email address. I’ve definitely been I meetings that go something like: De
by Pulcinella 4y ago
Even first party domains can be a problem if…uh…certain departments get a hold of the email address. I’ve definitely been I meetings that go something like:
Developer: Does anyone know why helpdesk@company.com is being flagged as a spam address? All of our customers are saying our support emails are ending up in their spam folder.
Marketing guy: Yeah does anyone know why our support and advertising emails are being marked as spam?
Developer: …never mind.
- kmeisthax 4y agoThe documentation for Mailgun specifically asks you to send transactional and marketing e-mails from separate subdomains for precisely this reason. It still doesn't justify companymarketing.com and companyhelpdesk.com though.