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This is typically what happens when UX designers come up with a "beautiful" design, and test it in a small UX study with 5-10 people to get it approved. IMO, wh
by cloudking 4y ago
This is typically what happens when UX designers come up with a "beautiful" design, and test it in a small UX study with 5-10 people to get it approved. IMO, when you have a product with millions or billions of users, you have to assume that most users are not technically savvy and need to be hand held through your UX to avoid issues like OP shared.
- meristem 4y agoI'd say it is less about small tests and more about the cases and questions one is trying to cover during the usability tests.