> we used to put deliberately bad answers That seems like quite a waste of time. Nobody forces you to take on a customer, so if you don't want them just say no

> we used to put deliberately bad answers That seems like quite a waste of time. Nobody forces you to take on a customer, so if you don't want them just say no and move on, instead of spending a lot of everyone's time to go through the motions hoping for the deal to break.