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Thanks for the detailed response. I definitely don't take it angrily. One additional point of context is I managed a Series B SAAS companies first SOC 2 (and it
by d_watt 4y ago
Thanks for the detailed response. I definitely don't take it angrily. One additional point of context is I managed a Series B SAAS companies first SOC 2 (and its renewal) in the recent past, so I definitely understand what you're saying, and I think it lines up with the point I was trying to make.
My main point is you can either treat the SOC 2 as an adversary to overcome, or actually try and leverage it to be better. No matter what it's going to suck and be annoying, though Vanta/Drata can help. But one can leverage it to be a better company.
A less controversial example than background checks is infra cost monitoring. Where a lot of SOC 2 is focused on business continuity, in addition to security, one of the things required is that you're actually paying attention to your costs. A lot of cash flushed VC backed startups don't. So, once SOC 2 hits, the company that's treating it adversarially will just rubber stamp some quarterly meeting where they "look" at infra costs. Or, you can actually take that moment to level up the company to have macro review of the cost of goods sold, an ensure the business is on a healthy path.
Again, not a comment on your article, one of the big takeaways for me in running a security program for years was a general anxiety around being transparent on the program externally, because there's a certain type of "security" person who gets off on picking apart policies, without understanding tradeoffs that we were careful to make sure kept the company safe, while letting it function smoothly.
Coming out with an article like this is a great thing to do, where a lot of content out there is just "we got our SOC 2, and now we're prefect."
I won't comment on the background check thing again, not the least because I don't want to argue more for something I don't like, just think may be a needed evil.
- tptacek 4y agoThanks! Looking at my comment the next day, I think I came across super grumpy, and I appreciate you reading past that.