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It sounds like they are completely failing to scale their moderation teams with their platform. This is extremely dangerous and causes real harm. They need fund

It sounds like they are completely failing to scale their moderation teams with their platform. This is extremely dangerous and causes real harm. They need funded ML engineers, human reviewers, policy experts, product engineers, data scientists, and the will to protect people. Like any massive social network this is a moral imperative. I don’t know what the current state is of their roadmap but I hope for everyone’s sake that they get their act together quickly.

armchairhacker 4y ago
Honestly I don’t think there’s a single mega-platform which hasn’t failed to scale their moderation team.
- treis 4y ago
  There's also probably not a single mega-platform that cares even a little bit about abuse. At least not to the extent of paying any growth or revenue cost to prevent abuse.
  - RGamma 4y ago
    It's the age old tale of society paying the cost because it has to.
- mike00632 4y ago
  Actually, TikTok seems to do a good job. They understand they have a lot of children on the app and they take that very seriously as a responsibility. Unfortunately their solution is over-the-top censorship but it works better than other platforms from what I've seen. They used to have a "no politics" policy where TikTok simply wasn't a place for politics. They scale moderation by simply over-moderating and that is in line with their offering of a curated feed as opposed to a "platform" for arbitrary content delivery.
  - crummy 4y ago
    There's still plenty of people unhappy with it: https://www.nytimes.com/2022/07/06/technology/tiktok-blackout-challenge-deaths.html https://www.nytimes.com/2022/07/06/technology/tiktok-blackou...
  - amalter 4y ago
    No politics? My fyp highly disagrees. However, the algorithm is amazingly good at keeping you in your political in-group. You'll often hear content creators talk about "getting on the wrong side of TikTok" - meaning they started getting recommended to an out-group. (For example super cool super funny @melissadilkoateras ending up in MAGA feeds occasionally). Cue brigading of reports, community violations, etc until the audience stabilizes. I think the reputation is due to the zealous take down policy and the solid profiling that keeps you in your comfortable content window.
    - mike00632 4y ago
      "used to have"
  - aaaaaaaaata 4y ago
    hahahahaha
- aaaaaaaaata 4y ago
  Nintendo
failuser 4y ago
That’s a feature, not a bug. Not having moderation and proper customer service when you have scale saves you a lot of money. When all you friends play Roblox you don’t have good options.

armchairhacker 4y ago

Honestly I don’t think there’s a single mega-platform which hasn’t failed to scale their moderation team.

treis 4y ago
There's also probably not a single mega-platform that cares even a little bit about abuse. At least not to the extent of paying any growth or revenue cost to prevent abuse.
- RGamma 4y ago
  It's the age old tale of society paying the cost because it has to.
mike00632 4y ago
Actually, TikTok seems to do a good job. They understand they have a lot of children on the app and they take that very seriously as a responsibility. Unfortunately their solution is over-the-top censorship but it works better than other platforms from what I've seen. They used to have a "no politics" policy where TikTok simply wasn't a place for politics. They scale moderation by simply over-moderating and that is in line with their offering of a curated feed as opposed to a "platform" for arbitrary content delivery.
- crummy 4y ago
  There's still plenty of people unhappy with it: https://www.nytimes.com/2022/07/06/technology/tiktok-blackout-challenge-deaths.html https://www.nytimes.com/2022/07/06/technology/tiktok-blackou...
- amalter 4y ago
  No politics? My fyp highly disagrees. However, the algorithm is amazingly good at keeping you in your political in-group. You'll often hear content creators talk about "getting on the wrong side of TikTok" - meaning they started getting recommended to an out-group. (For example super cool super funny @melissadilkoateras ending up in MAGA feeds occasionally). Cue brigading of reports, community violations, etc until the audience stabilizes. I think the reputation is due to the zealous take down policy and the solid profiling that keeps you in your comfortable content window.
  - mike00632 4y ago
    "used to have"
- aaaaaaaaata 4y ago
  hahahahaha
aaaaaaaaata 4y ago
Nintendo

failuser 4y ago

That’s a feature, not a bug. Not having moderation and proper customer service when you have scale saves you a lot of money. When all you friends play Roblox you don’t have good options.