OK sure; but they ask for returns of stuff that's just plain dead-on-arrival, which is just as bad, if not worse. I ordered some batteries for portable two-way

OK sure; but they ask for returns of stuff that's just plain dead-on-arrival, which is just as bad, if not worse. I ordered some batteries for portable two-way radios. Some of them arrived completely dead (zero volts; high impedance at the charging terminals) and sure enough they want them back even after I indicate they're bad.