This had me thinking. This might be a weird take, but if nobody was bothered enough to file an official complaint against Samsung, and have it reviewed and push

This had me thinking. This might be a weird take, but if nobody was bothered enough to file an official complaint against Samsung, and have it reviewed and pushed through the process, is it a significant issue in the first place ? (Basically, I am making a "if a tree falls in a forest" argument)