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It's definitely not just weight - I ordered two different sizes of high-visibility mesh vests (basically almost weightless) and when I went to return one, Amazo
by NovemberWhiskey 4y ago
It's definitely not just weight - I ordered two different sizes of high-visibility mesh vests (basically almost weightless) and when I went to return one, Amazon told me to keep it. I think it was about a $10-12 item.
The only other time this has happened for me was with some wine glasses; one out of the four in the package (single stock unit) was broken and they said I should keep the item. I guess in general they're not interested in receiving broken glass returns.
- dr_orpheus 4y agoOn the other hand, I got a hair pomade in a small glass jar that broke during shipping. I tried to get a refund option without returning, but wouldn't let me. So I sent a plastic bag full of hair pomade and broken glass back to Amazon...
- NovemberWhiskey 4y agoI wonder if it's just done by product category or something; e.g. different assumptions for stemware vs hair-care.
- AustinDev 4y agoHuh, that's so odd they must have a more sophisticated algorithm now... 5-7 years ago it was all about weight from my observations.
- tgsovlerkhgsel 4y agoThe only reason to ask for the 3 glasses back would be to make sure you don't intentionally break one (or claim one was broken) to get the remaining ones for free. Whether it's glass or not, as soon as it's not resellable as the original product it becomes worse than worthless. There is no sane way for them to deal with a SKU of "3 glasses", total quantity: 1.
- NovemberWhiskey 4y agoOK sure; but they ask for returns of stuff that's just plain dead-on-arrival, which is just as bad, if not worse. I ordered some batteries for portable two-way radios. Some of them arrived completely dead (zero volts; high impedance at the charging terminals) and sure enough they want them back even after I indicate they're bad.