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Is Facebook /Meta with forms, inbox and messenger a CRM?
How far is Meta from being a CRM? What other platforms do you know, that do not market as CRM but collect, store structured data and allow for decisioning based on data collected?
- slater 4y agoI take it you've seen Meta's "Facebook for Companies!"? https://www.workplace.com/ https://www.workplace.com/
- fairytalemtg 4y agoheard of it and it sounded like MSFT Yammer(gone for forgotten) / slack version, did not think it was sales/B2C focused.