> you shouldn't defend them. This is why we can't have a good faith discussion, because you think I'm defending dark patterns. I'm not. I'm simply asking how t

> you shouldn't defend them. This is why we can't have a good faith discussion, because you think I'm defending dark patterns. I'm not. I'm simply asking how the designer determines what is a dark pattern that unilaterally has bad ethical ramifications. > 3 modal boxes to cancel is absolutely harmful when it can be done in 1 and that 1 modal can even include all the reasons you shouldn't cancel. But you get one shot to keep a customer, not three tries to keep and frustrate them. I would argue even 1 modal is too much. Why can't I just click the "CANCEL MY ACCOUNT" button? Isn't a modal that says "TYPE YOUR ORGANIZATION NAME TO CANCEL YOUR SUBSCRIPTION" in hostile to the user? How do you ensure people don't accidentally cancel and then want to reactive with all of their old data? and...and..etc. Do you see why the interpretation of "this is a dark pattern" is almost entirely up to the user perception and has varying degrees of difficulty to the parse as the designer?