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I worked at a company that used Fastmail for ~150 employees. In my personal experience, the email side was rock solid and support was both responsive and helpfu
by callahad 4y ago
I worked at a company that used Fastmail for ~150 employees. In my personal experience, the email side was rock solid and support was both responsive and helpful. I miss Fastmail's extremely fast web interface and handy features like being able to create smart folders from saved search queries.
Calendaring would have been fine for a smaller company, but it was not suitable at our scale. This is mainly because there's no way to make your free/busy status visible to everyone in the company, so you ended up having to manually share your availability with each person you might want to meet with.
Our sales / marketing / recruiting folks lamented the lack of integration into their external CRM tools, but I'm not in that field so I can't speak to it directly.
Similarly, our IT folks didn't like how it was a separate account system to manage, instead of integrating into some other SSO system or being a source of truth for SSO itself... but again, at a smaller scale that's not a problem.
- glukkanta 4y agoThose definitely sound like pain points at scale, but like you said, probably not an issue with our size. Do you know if the company ended up migrating to another platform?
- callahad 4y agoI believe they've reluctantly moved (or are moving) to Google Workspace in response to the calendaring and CRM integration woes.