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Disclaimer: I used to care enough about problems to write to support. I got canned responses to the point where I have stopped writing to them. I am two years
by holsta 4y ago
Disclaimer: I used to care enough about problems to write to support. I got canned responses to the point where I have stopped writing to them.
I am two years into Fastmail. Fastmail's web UI is meh.
I find that when I accept invites from customers, and then move the event from eg. my Billable calendar to Sales, the event is listed as "No response" -- when I respond again, the customer is sent another accept.
Showing other people's calenders gets confusing due to the default choice of colours.
The iOS app does not work offline.
The default SPF records are much too relaxed. I could understand if they just didn't enable SPF by default but allowed you to enable sane records.
You only need to scratch at the surface to find problems: https://internet.nl/site/fastmail.com https://internet.nl/site/fastmail.com
I could go on.
- PascLeRasc 4y agoI had two job interview cycles derail when I used Fastmail because they didn't receive my event RSVPs and in one case lost the meeting details. I like Fastmail's customizability, but it's been incredibly harmful to me and now I think it's as dangerous as Tesla autopilot and the Juul.
- glukkanta 4y agoOof, good to know. So it was a calendar issue? Did you ever contact Fastmail support about it?
- PascLeRasc 4y agoI did open a support ticket, they kept re-assigning it and asking for the same background information before I gave up.
- glukkanta 4y agoThanks for the info! Are you still using Fastmail or have you moved to another service?
- holsta 4y agoI am still on Fastmail. Their on-boarding is strong. Very other places have a similar on-boarding / import tool built right in.