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I'm in Europe, I can unsubscribe with 3-4 clicks, depending on how you count: 1. Click user icon in top right hand corner (I would not count this one) 2. Clic

I'm in Europe, I can unsubscribe with 3-4 clicks, depending on how you count: 1. Click user icon in top right hand corner (I would not count this one) 2. Click "Account & Settings" 3. Click "End membership" 4. Click "End on {Month} {Day}, 2022" Two clicks will also be nice, but not sure there was a problem that needed fixing. Maybe it is worse in some parts of Europe than others, or maybe I get a different menu because I'm an immigrant to Europe and not a European. I have also done it many times before and the process was more or less the same, prime just simply does not have enough content to subscribe for more than one month at a time, so I always cancel immediately after subscribing.

noAnswer 4y ago
There are (where) a bunch of scummy companies (dating sites, magazine subscriptions, ISPs) that have (had) an easy onboarding process, but you needed an notarised letter written with your own blood, send to them only on at full moon to end the subscription. If we only now could get the cheaper mobile plans new customers get, that would be nice. I really hate to ask once a year "Can I get the new plan?" "No, ok I will cancel my plan." Only to wait for their call back where they give me the cheaper/upgraded plan.
jquery 4y ago
I’m in America and it’s six clicks but pretty straightforward nonetheless: 1. Click “account” 2. Click “Manage Prime Membership” 3. Click “Manage Membership” 4. In the drop down click “manage membership” (ok, this is a bit silly, but no misdirection so far) 5. Click “end membership” 6. Click “cancel my benefits” I could see an argument to be made that step 5 should be the last step. But it took me less than 20 seconds to figure out how to cancel my Prime membership even though I’ve never done it before. All that said, I also appreciate the argument by EU regulators that a subscription cancel flow should only be 2-3 clicks at the most.

noAnswer 4y ago

There are (where) a bunch of scummy companies (dating sites, magazine subscriptions, ISPs) that have (had) an easy onboarding process, but you needed an notarised letter written with your own blood, send to them only on at full moon to end the subscription. If we only now could get the cheaper mobile plans new customers get, that would be nice. I really hate to ask once a year "Can I get the new plan?" "No, ok I will cancel my plan." Only to wait for their call back where they give me the cheaper/upgraded plan.

jquery 4y ago

I’m in America and it’s six clicks but pretty straightforward nonetheless: 1. Click “account” 2. Click “Manage Prime Membership” 3. Click “Manage Membership” 4. In the drop down click “manage membership” (ok, this is a bit silly, but no misdirection so far) 5. Click “end membership” 6. Click “cancel my benefits” I could see an argument to be made that step 5 should be the last step. But it took me less than 20 seconds to figure out how to cancel my Prime membership even though I’ve never done it before. All that said, I also appreciate the argument by EU regulators that a subscription cancel flow should only be 2-3 clicks at the most.