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Am i the only one that feels we shouldn't need this law at all? I call a company, inform them I want to cancell, and they keep taking money off my card, they s

Am i the only one that feels we shouldn't need this law at all? I call a company, inform them I want to cancell, and they keep taking money off my card, they should be prosecuted for theft. I don't get to demand that all companies must use my custom online form when they need payment from me, so why should they get to make such demands? Why did our legal system enable this behaviour all.

tgsovlerkhgsel 4y ago
You always have the option to send a letter. You might also be able to do the phone call, technically, but good luck proving it. With both the call and an e-mail, they can claim that it could be spoofed too, so they "need" a signature (nevermind that there is nothing to check the signature against, the system works because most people aren't griefers cancelling other people's subscriptions). This law means they have to provide an online form. That's necessary because without the law, they simply have to do nothing to deny you the most convenient option to cancel.
pvaldes 4y ago
What it really happens is that they will refuse to cancel and will put you in a public defaulters list. And then your insurance will start billing more than double overnight, for example, until you surrender. Big companies always have leverage over small people. This is why the law was necessary.
bombcar 4y ago
> I don't get to demand that all companies must use my custom online form when they need payment from me, so why should they get to make such demands? Fun fact, companies literally do this to each other. You have to login to some weird SAP-based vendor portal to submit an invoice.
deleted 4y ago
[deleted]
jonas21 4y ago
The point of the law is that you don't have to call. If you signed up online, you can cancel online, without talking to anyone. California has a similar law, and it's saved me a lot of time and stress over the last few years. By the way, you are free to demand that all companies use your custom online form when they need payment from you - as long as you get them to agree to it in advance. However, I doubt if many companies would do business with you unless you were paying them a lot of money.
ArrayBoundCheck 4y ago
crooked-v 4y ago
> Why did our legal system enable this behaviour all. Because there wasn't a law against it. How else would you expect the legal system to prevent it?
- aendruk 4y ago
  With a more general law that recognizes that consent is required before you take things from someone, and that the practical ability to take something doesn’t imply consent. I assume most places have something like that already.
zeroonetwothree 4y ago
You can just dispute it with your card. Then you get the big companies to fight each other for you.

tgsovlerkhgsel 4y ago

You always have the option to send a letter. You might also be able to do the phone call, technically, but good luck proving it. With both the call and an e-mail, they can claim that it could be spoofed too, so they "need" a signature (nevermind that there is nothing to check the signature against, the system works because most people aren't griefers cancelling other people's subscriptions). This law means they have to provide an online form. That's necessary because without the law, they simply have to do nothing to deny you the most convenient option to cancel.

pvaldes 4y ago

What it really happens is that they will refuse to cancel and will put you in a public defaulters list. And then your insurance will start billing more than double overnight, for example, until you surrender. Big companies always have leverage over small people. This is why the law was necessary.

bombcar 4y ago

> I don't get to demand that all companies must use my custom online form when they need payment from me, so why should they get to make such demands? Fun fact, companies literally do this to each other. You have to login to some weird SAP-based vendor portal to submit an invoice.

deleted 4y ago

[deleted]

jonas21 4y ago

The point of the law is that you don't have to call. If you signed up online, you can cancel online, without talking to anyone. California has a similar law, and it's saved me a lot of time and stress over the last few years. By the way, you are free to demand that all companies use your custom online form when they need payment from you - as long as you get them to agree to it in advance. However, I doubt if many companies would do business with you unless you were paying them a lot of money.

ArrayBoundCheck 4y ago

crooked-v 4y ago

> Why did our legal system enable this behaviour all. Because there wasn't a law against it. How else would you expect the legal system to prevent it?

aendruk 4y ago
With a more general law that recognizes that consent is required before you take things from someone, and that the practical ability to take something doesn’t imply consent. I assume most places have something like that already.

zeroonetwothree 4y ago

You can just dispute it with your card. Then you get the big companies to fight each other for you.