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What is the difference (if any) between a runbook and a process? Genuine question; I am interested to hear people's answers.
by jamesdhutton 4y ago
What is the difference (if any) between a runbook and a process? Genuine question; I am interested to hear people's answers.
- zwischenzug 4y agoRunbooks give more scope to human judgement and experience. But I don't know a formal difference.
- chiph 4y agoYou can have a process without a runbook, but not the reverse. i.e. a process can work, but be undocumented. Whereas having a runbook means you've defined the process (or at least gotten a good start at it..)
- tenebrisalietum 4y agoIMHO: - Process: follow it in order when you want result X, all steps need to be completed, each time every time. Routine stuff. - Runbook: follow it in order when X happens, some steps may not apply depending on the situation or you may need to adapt. Non-routine stuff.