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I think your NYC centric anecdote kinda reinforces my point, in an old-man-yells-at-cloud kinda way. The eats usecase was supposed to be around delivery for pla
by voz_ 4y ago
I think your NYC centric anecdote kinda reinforces my point, in an old-man-yells-at-cloud kinda way. The eats usecase was supposed to be around delivery for places that did not already offer it. If you are talking about the eats experience vs in house delivery, that's kind of an edge case...
- nrmitchi 4y ago“Supposed to be around delivery for places that did not already offer it” is beside thee point. It isn’t an excuse to be so terrible across the board (but note this isn’t unique to Uber and DoorDash is pretty terrible as well)
- edmundsauto 4y agoI’m not sure I agree. People in NYC are in for the market - you just have to beat the existing haphazard setup, create a unified payment and support and order taking platform, and do as well as the incumbents in delivery quality.
- rexf 4y agoDisagree. If a restaurant is listed on uber eats, the customer (johnebgd) should expect to get their order right the vast majority of time. Why should it be the customer's problem to figure out the implementation detail (delivery for new places, not in-house)?