4 ms·
unless you want a website with a real set of useful features, a mobile app, and a cybersecurity audit dept. My grandmother uses a small local bank in Spokane, W
by abakker 4y ago
unless you want a website with a real set of useful features, a mobile app, and a cybersecurity audit dept. My grandmother uses a small local bank in Spokane, WA. its terrible to interact with them, and I constantly have to do so because their website is garbage and their mobile app is just a wrapper around their garbage website. OTOH, Bank of America has a good mobile app and informative website. I almost never need to interact with them to do what I need to.
- woodruffw 4y agoThis probably depends on what you're trying to get out of your bank. I currently use my bank's app, but I don't think I actually need to (the only things I do are write the occasionally check and use my debit card.)
- vba616 4y agoMost smaller businesses do not develop their own website and everything like it's 1996. There are service providers that cater to the 99% that spare them from totally reinventing the wheel. There's a company headquartered near me, that you never heard of, that as I recall basically provides a white-label e-commerce platform to small and mid-size businesses. A particularly fucked up website, I would bet is likely the product of a business that did have some in-house tech people years ago, and once they had something working, has prudently avoided redoing it from scratch.
- abakker 4y agoOh yeah - the bank in a box package from those SPs is totally real. The basic kind of stuff that is uniform across banking kinda works. Its the stuff that is specific to a particular bank that just seems to never be implemented. I have a piece of equipment that I financed through Bank of Colorado. They're not even that small a bank, but I have a different account to pay my loan every month than I have to see my balance on the loan...it is not great.