I have had the same thought and my only explanation is “empire building”. There are indeed companies running at full capacity; most do not. Empire building in

I have had the same thought and my only explanation is “empire building”. There are indeed companies running at full capacity; most do not. Empire building in the small is “growing your org” and in the large is “growing your company”. Until we stop measuring company performance by customer counts and employee counts, this will probably continue.