There's a theory of interpersonal relationships that says you need 4-5 positive interactions to balance every 1 negative interaction, if a friendship / relation

There's a theory of interpersonal relationships that says you need 4-5 positive interactions to balance every 1 negative interaction, if a friendship / relationship is to be sustainable. I'd argue that with devices and software, that ratio goes way up - maybe at least 10:1 or 20:1. That's why even a small annoyance can balance a largely positive experience.