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Just a thought, but a lot of Jira installs often have wacky addons and such. Maybe one of them created an undesirable interaction with Jira that caused this. Is
by bitexploder 4y ago
Just a thought, but a lot of Jira installs often have wacky addons and such. Maybe one of them created an undesirable interaction with Jira that caused this. Is that a reliably reproducible bug? Maybe something with how your team configured the other issue types? Very annoying bug regardless.
- nickjj 4y agoI'm not sure, I didn't set up our Jira account but it looks like default behavior based on this screenshot: https://community.atlassian.com/t5/image/serverpage/image-id/28297i062B34B1709D3352/image-size/large?v=v2&px=999 https://community.atlassian.com/t5/image/serverpage/image-id... That "Issue Type" dropdown box is what I changed a value for and it cleared the description below it (also seen in the screenshot). Our set up might be pretty basic because the A to B from my original comment was "New Feature" to "Improvement" which is included in that screenshot.