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It should be against consumer law to ban customers for issuing chargebacks. Or credit card companies should make respecting it part of the requirement for takin
by chimprich 4y ago
It should be against consumer law to ban customers for issuing chargebacks. Or credit card companies should make respecting it part of the requirement for taking payments. Can't handle chargebacks? Then don't accept Visa/Mastercard etc.
- Ekaros 4y agoSo companies should be mandated to allow fraud? Ship something paid with credit card, the person does chargeback. And now you need to keep sending them new stuff? Maybe it would be better to mandate better customer service. Stopping companies from banning those who do chargebacks is wrong solution to the problem.
- chimprich 4y agoYou can't just do a chargeback for no reason. You have to show to the credit card company you have not received something, or got damaged goods etc. and you have tried to resolve it with the company.
- datavirtue 4y agoAll that takes coordination and manual labor at both the card servicer and the retailer. That overhead is tremendous. The actual refund is the least concern.
- chimprich 4y agoI'm not sure what your point is. They have to do that now, and the overhead is manageable. The vast majority of purchases do not involve a credit card chargeback.