To me, the problem with many of Atlassian's products is that they aren't tools. They are platforms on which you can build the tool you need. They are way too co

To me, the problem with many of Atlassian's products is that they aren't tools. They are platforms on which you can build the tool you need. They are way too configurable and flexible and as a result, you spend a lot of time managing the tool or organizing the information and configuration within it. Tools should serve a specific usage, behave predictably, help you use them correctly, then get out of the way.