I use Jira at work with a workflow that is highly customized to our development workflow, and I like using it. There are some annoying aspects, but it's way be

I use Jira at work with a workflow that is highly customized to our development workflow, and I like using it. There are some annoying aspects, but it's way better for our workflow than anything else I've tried (which includes github issues, gitlab issues, OTRS, RT, trac and a few others I've forgotten by now).