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In Australia, take it to the ACCC. If the machine says no, then the ACCC goes to the machine’s owner and scares the living daylights out of them.
by chris_wot 4y ago
In Australia, take it to the ACCC. If the machine says no, then the ACCC goes to the machine’s owner and scares the living daylights out of them.
- Benjamin_Dobell 4y agoOnly if there's the possibility of a massive fine involved. The ACCC receive FAR too many reports to action any more than a tiny percentage of them. More often than not they respond saying they can't confirm or deny any violation, but you should try mediation.
- Handytinge 4y agoThe threat of the ACCC is usually enough for international companies to provide the refund, in my experience. Link them to the Repair, Replace, Refund page[0] and you're good. 0. https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund https://www.accc.gov.au/consumers/consumer-rights-guarantees...
- mst 4y agoSeperately from anything else, damn but is that a turn of phrase.