3 ms·
Sounds like you lost nothing of value.
by andrewnicolalde 4y ago
Sounds like you lost nothing of value.
- jollygoodshow 4y agoIf they like buying stuff from that store then clearly they did, this is the problem: even when users exercise their rights they still get punished
- Xylakant 4y agoIssueing a chargeback is not always as simple “exercising you right.” You get your money back, ok. But you may still owe the provider the amount that you have taken back - or the goods received. The credit card provider is not legally entitled to make a decision on that matter. So the store owner is entirely entitled to refrain from servicing you until you pay up.
- atemerev 4y agoWell I offered to pay up, but they told me that the ban cannot be reversed.
- atemerev 4y agoThe problem is that I have issued a chargeback by mistake (I confused the charge from the store with something else, as they have changed the name in credit card reports). I immediately called my bank back and explained that this was a mistake, but it was too late — the chargeback processed, the card reissued, my last order in the store marked as “fraudulent”, and I am banned for life from this store. I even cannot pay again for that order, as they are not accepting anything from me, and their support is telling me there is nothing they can do. I liked that store.
- OJFord 4y agoHave they banned you for life, or just that card? I can't really see how they (especially assuming not a tiny low-volume owner-run business) could do the former.
- atemerev 4y agoThey have my real name and date of birth. I can register perhaps by using a fake name, but decided not to bother.