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I left the company within the next few months, the manager is still doing well. I haven’t kept in touch with the other dev.
by withinboredom 4y ago
I left the company within the next few months, the manager is still doing well. I haven’t kept in touch with the other dev.
- gwbas1c 4y agoGood move. I had a similar overly-sensitive colleague. (She was support, and would get flustered at my short responses like "please file a ticket" or "logs.") She left the day after I met with her and explained common sense. (Customers expect you to know how to use the product; don't bypass the ticketing system by emailing me directly; follow the documented process to escalate to engineering; don't just copy and paste customer emails without doing your own investigation...) I was having a lot of trouble with getting my manager to intervene with her, so in this case her departure was a godsend. We ended up firing my manager a little later, and things ran so smoothly afterwards that I realized he was the real source of the problems.