4 ms·
I think you're off a bit here. Not everyone is a fraud detection specialist. If Wal-mart had implemented the "trust your gut" policy you're advocating for, you'
by erikpukinskis 4y ago
I think you're off a bit here. Not everyone is a fraud detection specialist. If Wal-mart had implemented the "trust your gut" policy you're advocating for, you're just going to get Ethiopian grandmas trying to cash out money from their grandkids and some random-ass Walmart employee deciding it's fraud because "she looks suspicious" or some nonsense and then she can't pay her rent.
People should be trained to detect fraud if that's necessary. But saying "don't try to detect fraud" to random-ass employees whose job is not fraud detection seems eminently reasonable to me.
- vkou 4y ago> People should be trained to detect fraud if that's necessary. But saying "don't try to detect fraud" to random-ass employees whose job is not fraud detection seems eminently reasonable to me. It's not reasonable because of the first sentence. If you're dealing with other people's money, your employees should be trained to detect fraud. If you can't be bothered to ensure that, you shouldn't be dealing with other people's money.