The debate over where to place a particular widget or what bits of the user interface are customizable seems off-target to me. What struck me most was the fact

The debate over where to place a particular widget or what bits of the user interface are customizable seems off-target to me. What struck me most was the fact that we had a polite community member doing his best to describe a problem that he was very concerned about. He felt that people in the community of Ubuntu users were feeling ignored and he suggested that an easy solution would be to provide more detail on why a particular issue in Launchpad is flagged as "wontfix". While the effectiveness of this solution is debatable, Canonical focused on how the community feels selfish and entitled. Ironically, instead of Canonical clearly explaining to this community member why they wouldn't be more descriptive on issues flagged as "wontfix", the discussion degraded into just the sort of name calling and posturing that this community member was attempting to alleviate.