My strategy is simple: I just walk to the person's desk, have a chat and kindly ask if he can help me. Health point : I walk. Social point: you get to understan

My strategy is simple: I just walk to the person's desk, have a chat and kindly ask if he can help me. Health point : I walk. Social point: you get to understand the person better and feel if he/she's under pressure. It doesn't scale. But I work only with people I need to meet. Customer is different. I'll pick the phone more often than not. Yeah, meeting people is more stressful than sending emails. But in the end, it gets better.