This is a great question because I find that when I use soft language like this, a lot of the suggestions get ignored. Sometimes that is fine but other times,

This is a great question because I find that when I use soft language like this, a lot of the suggestions get ignored. Sometimes that is fine but other times, I have to follow up after and explain that the 'suggestion' wasn't actually optional. I find it hard sometimes to protect egos and quality at the same time.