This an interesting approach to this that I wouldn't have thought of. You can clearly see who the people who are used to existing in a text space vs not. In my

This an interesting approach to this that I wouldn't have thought of. You can clearly see who the people who are used to existing in a text space vs not. In my team for example, one of my coworkers just hates written communication. He started after me and had to ask a lot of questions. To do so he'd send me a hangouts link and expect me to join so he could ask his question. Most of the time they were questions that then involved him sitting and staring as I had to go look up the answer and link him to it anyway. He was ignoring channels set up to ask for help and ones that would have gotten our entire area of the company to help him. But I think the most insidious part of people who don't communicate well in written form is that it makes other people not want to do so. I was stuck as the only other engineer with this guy for 6 months. During this time I stopped updating, then stopped writing out ticket bodies. I stopped posting helpful things to our team channel and didn't update documentation. What was the point? Who was going to read it? I've been slowly getting back in the habit now that we have people on my team who actually... use things I spend the time to write. And I get that he's twenty years older then me, has fifteen years of experience on me, and has not been living his life in a chat client since the age of 12, but he's a fully remote worker even without the pandemic and I feel like it's one of his opportunity areas.