eBay flagged a gift card after using it twice from the same account and froze it with no indication of what they had done—the balance simply went to zero. I me

eBay flagged a gift card after using it twice from the same account and froze it with no indication of what they had done—the balance simply went to zero. I messaged live support, which eventually told me I needed to verify it by sending a photo of the card and the receipt used to buy it (it was a two year old GIFT card). They eventually settled for just the card. After three days it was unfrozen only to be instantly refrozen (again, no warning) when I tried to use it. I went through the same process and a few days later it finally worked.