I don't think I've been pleasantly surprised by an Amazon purchase in well over five years. I find I can only trust them with fairly basic items, things with s

I don't think I've been pleasantly surprised by an Amazon purchase in well over five years. I find I can only trust them with fairly basic items, things with simple manufacture. Or, obviously, books. I used to rely on them for clothes, but this month I've tried buying and returning the same pair of shoes no less than four times. Each time they got something wrong. This included both first party and third party distribution. In 2020 I spent a bunch of money on a webcam that simply didn't work. It seemed like the vendor had swapped the item being sold on the same listing, but had kept the earlier reviews. When I remonstrated I was offered a gift voucher to provide a five star review. There's a whole cottage industry devoted to making money on Amazon through dodgy tactics - brushing scams, sending faulty equipment, or just plain old counterfeits. From the perspective of this consumer at least, Amazon just aren't a trusted brand. The shoe thing was the last straw. I have no faith in any listings; it's just full of tat from China