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We have automated an insane amount of jobs with software already. Data collection and processing is largely done by software now. Customer service is shrinking
by nicbou 4y ago
We have automated an insane amount of jobs with software already. Data collection and processing is largely done by software now. Customer service is shrinking in size. Automation is slowly reducing the workload of many other departments.
You might only see self-service in stores, but there's so much more going on in the back office.
Hardware automation takes time, but software automation is eating the world.