The same happened to me. Every time it happens, I end up hanging up and calling again to ensure I have the right number. It’s a horrible system. They’re shouti

The same happened to me. Every time it happens, I end up hanging up and calling again to ensure I have the right number. It’s a horrible system. They’re shouting themselves in the foot on security. In my experience, it was also a bank that used this practiced. Thank goodness it’s not a big deal to gain access to someone’s bank account. /s