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Wouldn't that be a lawsuit in the making? Create problem, charge for support, profit?
by ipaddr 4y ago
Wouldn't that be a lawsuit in the making? Create problem, charge for support, profit?
- tehwebguy 4y agoThey would still outsource the human part to people with no knowledge or power like all YouTube appeals
- bityard 4y agoNo... charging for support is the most popular software business model, and in the enterprise sector, FAR more lucrative than selling the software itself. The goal of the company charging for support (directly or indirectly through purchases) is to collect the support payment WITHOUT having to turn around and spend it on paying someone to solve problems. It's very much in the company's financial best interest to not have problems.