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I've recently taken a lesson from a sales team on root cause analysis. Developers are a head-strong bunch but they need to cross-pollinate way more often.
by spacemanmatt 4y ago
I've recently taken a lesson from a sales team on root cause analysis. Developers are a head-strong bunch but they need to cross-pollinate way more often.
- menaerus 4y agoI find that strange because most sales people I know usually have underdeveloped root cause analysis capabilities and all of them work for big multinationals. From my understanding, their focus is elsewhere, e.g. in developing strong relationships with customers because that's ultimately what keeps them with the business. They don't sell the technology to an engineer but to an equally technically non-educated person so in the end, and most of the time, it seems like that technical advantage of your (TM) solution wouldn't be that important after all.
- spacemanmatt 4y ago> I find that strange because most sales people I know usually have underdeveloped root cause analysis capabilities and all of them work for big multinationals. It is uncommon. I've fallen in with a pretty good team. A few of them formerly worked for a big multinational.