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> Last week we told some of our customers that Brex would no longer serve them. We did a poor job explaining this decision, which eroded some of the valuable tr
by yodon 4y ago
> Last week we told some of our customers that Brex would no longer serve them. We did a poor job explaining this decision, which eroded some of the valuable trust we built over the years.
Brex is an intelligence-gathering machine that exists to gather data on the finances and operations of your business, masquerading as a credit card. I understand why Brex would want to build that machine. I don't understand why businesses would want to divulge their data to it.
- mousetree 4y agoCould you provide a bit more information on what information they gather (besides the merchants and amounts etc) and what they do with it? We're a Brex customer so would be great to hear more about this.
- toomuchtodo 4y agohttps://www.brex.com/insights/ https://www.brex.com/insights/ > Brex processes a lot of transactions for a wide variety of businesses including small businesses, venture-backed, ecommerce and larger mid-market clients. Here you can find a selection of insights from data we collect that offer a snapshot of where startups are spending their money. Check back often as we will continue to develop our insights with rich data-storytelling and interactive charts to let you dig into our data.
- iancarroll 4y agoDoesn’t make much sense; Brex has a very clear revenue stream of the insane interchange rates on business credit cards. I doubt they (like Moviepass…) will make much off of transaction data; the card networks are already selling it anyway.