> Offering a free product should absolutely not entitle any random user to any kind of support. Quibble they aren't offering free 'products' they are offering

> Offering a free product should absolutely not entitle any random user to any kind of support. Quibble they aren't offering free 'products' they are offering free services. Offering free products is a anti-trust violation commonly referred to as dumping. Proper thing to do is extend antitrust to services.