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Is it possible that you are "laggards" as described in the seminal book "Chrossing the Chasm"? Laggards: Laggards are consumers who avoid change and do not ado

by beachy 4y ago

Is it possible that you are "laggards" as described in the seminal book "Chrossing the Chasm"? Laggards: Laggards are consumers who avoid change and do not adopt new technologies until all traditional alternatives are no longer available. The group is mostly concerned with reliability, low cost, and easy to use. As I remember the premise, vendors squeeze profit out of the earlier adopters, in particular the early majority and the late majority. By the time the laggards are buying, the vendor has lost interest in the product and all of the profit has already been extracted. Therefore they don't give a shit about you and are likely to discontinue the product or provide terrible support.

moffkalast 4y ago
> reliability, low cost, and easy to use Sounds about right. These days it's all about things lasting about 2 minutes so they're cheap to manufacture, as pricey as possible to seem designer or premium, and hardly any time spent on making good UX at all.
- moomoo11 4y ago
  > good ux Worse is when some UX designers decide to improve a product that works well as it is only to make it worse and convoluted. This has been my experience more often than not, and my solution is to simply stop using such products. It sucks.
  - twistedpair 4y ago
    Change for the sake of change. I'm often a power user. I know all the features and shortcuts of the tools I use. All too often, these get removed. I recall being on a feedback call with a UX study, and complaining about a feature I use, and many friend use, that was recently deleted from the product. "Oh, no one uses that" was the response from the UX/PM.
doodlebugging 4y ago
This is me. A laggard. I stand now on the precipice of obsolescence, clutching my Windows phone prepared to hurl it into the gaping chasm with my Zip drives, my Handspring PDAs, my Palm devices, my old Blackberry, and dozens of other products that I grew to love during their short time on the market. I need a Laggard t-shirt.

by beachy 4y ago

moffkalast 4y ago

> reliability, low cost, and easy to use Sounds about right. These days it's all about things lasting about 2 minutes so they're cheap to manufacture, as pricey as possible to seem designer or premium, and hardly any time spent on making good UX at all.

moomoo11 4y ago
> good ux Worse is when some UX designers decide to improve a product that works well as it is only to make it worse and convoluted. This has been my experience more often than not, and my solution is to simply stop using such products. It sucks.
- twistedpair 4y ago
  Change for the sake of change. I'm often a power user. I know all the features and shortcuts of the tools I use. All too often, these get removed. I recall being on a feedback call with a UX study, and complaining about a feature I use, and many friend use, that was recently deleted from the product. "Oh, no one uses that" was the response from the UX/PM.

doodlebugging 4y ago

This is me. A laggard. I stand now on the precipice of obsolescence, clutching my Windows phone prepared to hurl it into the gaping chasm with my Zip drives, my Handspring PDAs, my Palm devices, my old Blackberry, and dozens of other products that I grew to love during their short time on the market. I need a Laggard t-shirt.