4 ms·
Yes, indeed they do put that in writing in their employee documentation, for their legal protection, and then the actual floor managers tell them to do the oppo
by walrus01 4y ago
Yes, indeed they do put that in writing in their employee documentation, for their legal protection, and then the actual floor managers tell them to do the opposite verbally.
- tyrfing 4y agoIt's because even the direct costs like worker's comp are much worse than a bit of shrink. Employees getting hurt is extremely expensive in the US. Incentive structures often just aren't aligned; the person who cares about those costs is higher up. https://injuryfacts.nsc.org/work/costs/workers-compensation-costs/ https://injuryfacts.nsc.org/work/costs/workers-compensation-...
- xboxnolifes 4y agoNobody I know who has worked retail has ever told stories (and they all have tons of stories to tell) about their managers expecting them to stop shoplifters. They do, however, talk about how common shoplifting is and how their managers just tell them to either do nothing or to contact whatever the local security is for their store.