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When someone calls you from Chase about credit card fraud – there needs to be a way to validate they are from Chase and authorized to work with you . Same goe
by tonymet 4y ago
When someone calls you from Chase about credit card fraud – there needs to be a way to validate they are from Chase and authorized to work with you . Same goes for someone emailing you wire transfer instructions .
- giantg2 4y agoWhen a government agent calls you, they typically instruct you to call them back at an official number so that you at least know they are part of that organization. Call back Chase and ask to speak to the person.
- tonymet 4y agothis is great advice and i recommend it too, but it’s also flimsy and clumsy. the best we have sadly . also it doesn’t provide authorization or authentication . a bad actor at a company can abuse it
- noodlesUK 4y agoIn my (somewhat limited) experience, this is only really true when the big scary side of government calls you, rather than the totally still scary little side of government calls you (like your municipal water authority). I wish it were standard practice for more people. “Please call the main switchboard at xyz.gov/contact and dial extension 1234” is a pretty decent way of verifying trust.