4 ms·
Linode saw this post and called me. They apologized. There was a glitch in the cancellation system. I did cancel on the 30th (and they verified that), but due t
by 16s 15y ago
Linode saw this post and called me. They apologized. There was a glitch in the cancellation system. I did cancel on the 30th (and they verified that), but due to the glitch, the cancellation didn't show up. So they made it right and are refunding the money (the monthly charge and the 5 dollar fee).
Kudos to Linode. They did the right thing. My entire experience with them (now that this has been corrected) has been very positive. I would recommend them to others and will use them again someday.
I would edit my original post to reflect this change, but it's no longer editable.