I was going to mention something similar! People by nature (usually) don't want to offend anyone, hence white lies and such. I've found by starting with my ow

I was going to mention something similar! People by nature (usually) don't want to offend anyone, hence white lies and such. I've found by starting with my own insult/complaint, people feel more comfortable to open up a bit. Not just specific to products, btw, but anything you want an honest opinion on.