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I mostly agree with you, but that's on more "traditional" SaaS products. When it's a service. This is more of a product. There are developers and agencies that

I mostly agree with you, but that's on more "traditional" SaaS products. When it's a service. This is more of a product. There are developers and agencies that buy Avo, build something for a customer and then transfer the license to them. The customer might not even know that the agency bought something. They might not want to pay something ongoing. Yes, one could make the case that "hey, you pay hosting ongoing after the project is delivered, why not pay the admin framework?" and that's fair, but I just don't know if we're at that point yet. I'd love it if Avo would bring us closer to that point.

danenania 4y ago
I see your point, but I think it’s just a framing issue. It’s great to have an option for people who are concerned about this, but not at the expense of confusing customers who just want to pay you and keep paying you for your thing, and also killing your year 2 retention by making it opt-in instead of a normal subscription. Looking at jumpstart rails, they seem to be doing exactly what I’m suggesting. It’s a simple per project per year price, but then in their FAQ they explain that you stop getting updates if you stop paying. On the agencies point, yeah I think it’s normal for agencies to sign a client up for a bunch of services they need to build the project. You’ll just be one more on the list.
- adrianthedev 4y ago
  Well... Avo's pricing is exacty like Jumpstart's (except the $750 for unlimited). So pay $250, get Avo (or Jumpstart) with a year of updates. When you stop paying, you keep what you have until that point and no more updates. Isn't that the same? Am I missing something? Also, you do make a point regarding agencies "sign a client up for a bunch of services". I'll try and experiment with that. Thanks for the nudge!
  - danenania 4y ago
    Right, that’s exactly my point! Jumpstart has basically the same pricing/licensing but doesn’t frame it in a confusing way. At first glance, it’s just a yearly subscription per project. Simple and standard. Everyone understands it. If I’m concerned about what happens if I stop paying for jumpstart, I can find that information, but it’s not emphasized at the top like it is on your pricing page. And the yearly subscription is the default, not something I have to opt into again every year. Most customers are just going to sign up for a yearly subscription and never look back. It’s better for the customer and for jumpstart.
    - adrianthedev 4y ago
      Ok. Got it! It's mostly about the phrasing. Pushed changes now. "It’s better for the customer and for jumpstart." It's true.

danenania 4y ago

I see your point, but I think it’s just a framing issue. It’s great to have an option for people who are concerned about this, but not at the expense of confusing customers who just want to pay you and keep paying you for your thing, and also killing your year 2 retention by making it opt-in instead of a normal subscription. Looking at jumpstart rails, they seem to be doing exactly what I’m suggesting. It’s a simple per project per year price, but then in their FAQ they explain that you stop getting updates if you stop paying. On the agencies point, yeah I think it’s normal for agencies to sign a client up for a bunch of services they need to build the project. You’ll just be one more on the list.

adrianthedev 4y ago
Well... Avo's pricing is exacty like Jumpstart's (except the $750 for unlimited). So pay $250, get Avo (or Jumpstart) with a year of updates. When you stop paying, you keep what you have until that point and no more updates. Isn't that the same? Am I missing something? Also, you do make a point regarding agencies "sign a client up for a bunch of services". I'll try and experiment with that. Thanks for the nudge!
- danenania 4y ago
  Right, that’s exactly my point! Jumpstart has basically the same pricing/licensing but doesn’t frame it in a confusing way. At first glance, it’s just a yearly subscription per project. Simple and standard. Everyone understands it. If I’m concerned about what happens if I stop paying for jumpstart, I can find that information, but it’s not emphasized at the top like it is on your pricing page. And the yearly subscription is the default, not something I have to opt into again every year. Most customers are just going to sign up for a yearly subscription and never look back. It’s better for the customer and for jumpstart.
  - adrianthedev 4y ago
    Ok. Got it! It's mostly about the phrasing. Pushed changes now. "It’s better for the customer and for jumpstart." It's true.