I guess one could argue it isn't an outage since it only seems to have affected a subset of users If an electric company serving a million people leaves 100 of

I guess one could argue it isn't an outage since it only seems to have affected a subset of users If an electric company serving a million people leaves 100 of them in the dark, it's still an "outage." Why give a free pass to Zoom? Because it's a tech company, and we've been trained to accept failures as the cost of admission?