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I agree that this is a free ad/recruitment. However, it’s easy to see how more conservative businesses see this as a risk. They are highlighting their deficienc
by smugma 4y ago
I agree that this is a free ad/recruitment. However, it’s easy to see how more conservative businesses see this as a risk. They are highlighting their deficiencies, letting their big important clients know that human error can bring their network down.
Additionally, these post-mittens work for Cloudflare because they have a great reputation and good uptime. If this were happening daily or weekly, it would be a warning sign to customers.
It’s a strategy other companies could adopt, but to do it effectively requires changes all across the organization.
- saghm 4y agoOTOH, I think most actual engineers would know that everywhere has deficiencies and can be brought down by human error, and I'd personally rather use a product where the people running it admit this rather than just claim that their genius engineers made it 100% foolproof and nothing could ever possibly go wrong
- ethbr0 4y agoAbsolutely. The first step of good SRE is admitting (publicly and within the organization) that you have a problem.
- smugma 4y ago100% agree. But… 1. On the buy side, crappy big companies with procurement etc. may not have “actual engineers” deciding things. Maybe for something like Cloudflare that’s likely to sit within an actual technical team’s mandate 2. Not 100% foolproof but if a startup is selling its tool and has an uptime page and details of all its downtime and as a prospective customer you go and see that they have 3-4 hour downtimes once or twice a month, it should raise alarm bells.