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I also don't see what's innovation to do with customer support. Are you trying to say that one can only be innovative when offering shitty customer support? Or
by soco 4y ago
I also don't see what's innovation to do with customer support. Are you trying to say that one can only be innovative when offering shitty customer support? Or that the innovation IS the shitty customer support? I'm confused.
- harpiaharpyja 4y agoIt's a bad choice of words, replace it with the objective function of your choice.