The downtime only affected a small percentage of accounts, and unless this happens again, this is likely a freak occurrence, and just as likely to happen to any

The downtime only affected a small percentage of accounts, and unless this happens again, this is likely a freak occurrence, and just as likely to happen to any other random cloud service. As for mission-critical data in Jira, it's easier to replicate that to salesforce or something (where it belongs) than switch off of Jira entirely.