4 ms·
I should add that this is the only negative experience I've ever had with Linode (in a year of use). Their technical services have been outstanding.
by 16s 15y ago
I should add that this is the only negative experience I've ever had with Linode (in a year of use). Their technical services have been outstanding.
- moomerman 15y agoI've also been using them for years, managing 20+ servers across nearly all of their datacenters and the service has been fantastic, their support is exceptional. I understand that its usually the payment service provider that charges for refunds, but in this case if you've been a customer for a year I would expect them to absorb that cost.
- madaxe 15y agoYou've been lucky - we host in their London DC and their networking keeps on vanishing, often for 20+ minutes. Moving to EC2 at the end of this month.
- davidhansen 15y agoTheir technical services have been outstanding. Clearly, you don't have any instances running in their Fremont datacenter. Hurricane Electric is like an unreliable, abusive alcoholic, and Linode is like a doting battered wife who stays with him because "someday he'll change".